Our most capable AI model is now on the Scale plan. See plans

Build agents that work with your business

Tell iGentrix about your business in a chat. Your agent answers customers, takes bookings and captures leads, and passes the conversation to your team when it should.

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iGentrix platform

What an agent can take on

Customer Support

Answer questions on your website, WhatsApp, social media and email at any hour, and hand over to your team when a person is needed.

  • 24/7 availability
  • Human handoff
Lead Qualification

Capture every enquiry as a lead, score how ready they are to buy, and follow up automatically.

  • Lead scoring
  • Automatic follow-ups
Scheduling & Booking

Take booking requests, collect the details and save them to your bookings list for your team to confirm.

  • Saved to your bookings list
  • Team alerts
Data Collection

Collect exactly the details you need, in the same format every time, and download them whenever you want.

  • Your own data lists
  • CSV and PDF exports
Internal Operations

Let your staff message the agent to look up or update orders and bookings, with more access than customers get.

  • Staff-only access
  • Automations
Knowledge Management

Upload your documents or point it at your website, and your agent answers from what your business actually says.

  • Documents and website
  • Answers checked for accuracy

Start with one job and add more later.

Most businesses begin with customer questions, then give the same agent bookings or lead follow-up once they trust it. You set all of it up by chatting, with no prompts or code to write.

HOW IT WORKS

From sign-up to your first live conversation

process

Say what the agent should handle, what it should never do, and when it should call in a person. Plain language is enough.

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Upload documents, add your website, or answer a few questions in the chat. You can see what it learned and correct anything it got wrong.

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Try it in the playground first. When you are happy, add it to your website or connect WhatsApp, Instagram, Messenger, Telegram or email.

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50,000+

Conversations handled by iGentrix agents every month

counter

Built for business owners, not engineers

agent learning

No AI knowledge needed

You tell iGentrix about your products, your policies and how you like to speak to customers. It turns that into an agent, so you never have to write a prompt.

  • Trained on your own information and processes
  • Consistent voice across every interaction
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team handoff

Your team steps in when it matters

When a question is outside what the agent should answer, it moves the conversation to your team inbox with the full history attached, so nobody has to ask the customer twice.

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scale operations

Busy days don't mean slow replies

Ten conversations or ten thousand, every customer gets an answer in seconds, including after hours and on weekends.

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From businesses using iGentrix

testimonial

Our team can focus on delivering the event - not answering the same questions before it is even booked.

We fielded the same enquiries every day - availability, capacity, packages, pricing. iGentrix gave us an agent that answers those questions instantly, collects the details we need upfront, and flags serious bookings for follow-up. The tone felt completely on-brand from day one.

- Garden of Grace

Events & Conference Venue, Hartbeespoort

testimonial

Our agent handles enquiries while we're on site - we haven't missed a lead since.

As a remodelling contractor, we're on job sites all day. iGentrix built us an agent that takes homeowner enquiries, collects project details upfront, and books consultations automatically. Our team arrives to every conversation fully briefed - it has genuinely changed how we run the business.

- Phillip Ndiwoneyi

Ndiwoneyi Projects, California

PRICING

Plans that grow with your team

Starter

One agent for one job, like answering customer questions

$45per month, plus tax

Start free trial

7-day free trial included

  • 1 agent
  • About 1,000 AI conversations a month
  • Standard AI model
  • Learns up to 20 pages of your website, refreshed monthly
  • 500 WhatsApp broadcasts a month
  • 3 scheduled tasks, run up to hourly
  • Email support
Scale

High volumes, white-label and dedicated support

$150per month, plus tax

Start free trial

7-day free trial included

  • Up to 20 agents
  • About 15,000 AI conversations a month on the standard model
  • All AI models, including our most capable one
  • Google Search for up-to-date answers
  • Learns up to 1,000 pages of your website, refreshed 4 times a month
  • 25,000 WhatsApp and 20,000 email broadcasts a month
  • 500 WhatsApp alerts to your team a month
  • Voice replies: your agent answers voice notes with voice notes
  • 100 scheduled tasks, run up to every 5 minutes
  • White-label: your branding, and email from your own domain
Enterprise

For larger organisations that need more than Scale

Custompricing

Contact us

Billed by invoice

  • Everything in Scale
  • As many agents as you need
  • AI allowance and broadcast volumes sized to your business
  • Help connecting your own systems
  • A contract and invoiced billing, not a subscription

Every plan includes all channels (your website, WhatsApp, Messenger, Instagram, Telegram and email), the team inbox with human handoff, leads and lead scoring, broadcasts, automations, reports, team roles, and the API and webhooks.

FAQ

Questions we hear often

An AI assistant set up for specific jobs in your business, such as answering customer questions, taking bookings, qualifying leads or looking up orders for your staff. You decide which jobs it does and what it knows.

No. You set up an agent by chatting with iGentrix in plain language. If you can explain the job to a new employee, you can set up an agent.

You tell it about your business in a guided chat, upload documents, and point it at your website. It answers from that, and a sample of its answers is checked against your information so you can see and fix anything it got wrong.

It tells the customer someone will help, and hands the conversation to your team with everything the customer has said so far.

Yes. Agents work on your website, WhatsApp, Messenger, Instagram, Telegram and email. To connect your own systems, every plan includes webhooks, an API, and custom tools that let your agent look things up in them.